Telesource Remanufacturing
	Bet you can't tell the difference between a new phone and a remanufactured Telesource set! Telesource’s industry-leading refinishing process ensures our remanufactured phones look and perform like new. Telesource is unique in the remanufacturing industry due to the fact that we have established a plastics refinishing division for the aesthetic reconditioning of the equipment we refurbish – most remanufacturers outsource this component of the process, thereby relinquishing control over this important step to a third party. Our premise in establishing Telesource refinishing division was that our reputation is derived not only from how our products perform, but also how the look – and certainly from our ability to deliver a finished product within our customers’ required timeframe. Telesource’s industry-leading refinishing process allows us to ensure superior quality in every step of the process. Telesource has perfected the application of quality engineered chemical coatings in order to produce telephone sets which are indistinguishable from new. Telesource’s refinishing technology transforms nearly any plastic housing – whether high gloss or textured finish – into flawless, highly durable and scratch resistant surface. Telesource also offers the ability to change the color of housings. The basic steps of the Telesource refinishing process are illustrated below: Telesource breakdown teams at our Midwest Production Center (MPC) disassemble telephone sets and place UID (Unique IDentifier) tracking tags on the components for later identification. After cleaning and sterilizing, housings are sent to the Telesource Midwest Refinishing Center (MRC). The Telesource MRC receives the housings and logs them for tracking purposes. The components enter the first stage of the refinishing process, the surface treatment area, where they are buffed to yield a better adhesion of coatings. The surface-treated components enter the staging area where they first undergo a three-stage surface cleaning process, then dried in a controlled, contaminant-free drying area. Components are inspected to ensure no surface imperfections or debris remain, and then are treated with anti-static solvents to create a negative surface charge, repelling any airborne particles. The components are then ready for coating. Components are brought to the MRC spray booths where the engineered coating is applied. The booths each feature a backdraft air circulation system, which enhances the coating process by instantly eliminating any residue or particles that may compromise the coating process. UV inhibitors and stabilizers are a standard component in our coatings, which yield a surface more durable than the original plastic housing. Telesource technicians inspect each component to ensure consistent and uniform coating. The components enter particle-free drying ovens, wherein the coating hardens into a highly durable finish, which will withstand even the most intensive use. Once dried, components undergo a final quality check and then are re-tagged and packaged to reunite with the remanufactured internal components back at the Telesource MPC. Additional ways Telesource makes your old or damaged phones look like new Adhering to an industry-leading plastics refinishing process is just one of the ways Telesource ensures its remanufactured phones look like new. Additional ways Telesource makes your old or damaged phones look like new include: Repairing or replacing cracked housings: In the case of telephone sets which have housings that have suffered damage (i.e. dropping), but have salvageable internal components, the housings are either repaired with a durable patching material which is then sanded and buffed until the damaged area is no longer discernable, or the damaged housing is replaced with a new one. Replacing line cords and handset cords: Both types of telephone set cords can become weathered over time; it is standard within the Telesource remanufacturing process to replace these with new ones that compliment the overall new appearance of the phone. Replacing key caps, button covers and designation strips: Another element on a telephone set which can deteriorate over time are key caps, button covers and designation strips which can become faded, yellowed or damaged. By replacing these components, the refinished set passes the final “newness” inspection.

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ISO 9001:2000 and TL 9000 certificate number C2006-02332. (Remanufacture, Repair, Resale, Logistics Services and Asset Management of Voice and Data Network Equipment)

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